Difficulty

Moderate

Steps

7

Time Required

                          30 - 50 minutes

Sections

2

  • Cover
  • 5 steps
  • Microphone
  • 2 steps

Flags

0

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Introduction

If the microphone is not working, the Alexa feature will not work. For help with troubleshooting your device, visit the OneLink Safe and Sound Troubleshooting page.

What you need

Step 1

              Cover
  • Run the metal spudger under the plastic rim and around the perimeter, on the top of the device to loosen the adhesive.
  • Remove plastic rim.

Run the metal spudger under the plastic rim and around the perimeter, on the top of the device to loosen the adhesive.

Remove plastic rim.

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Step 2

  • Use a Phillips #0 screwdriver to remove nine screws from the top of the device.

Use a Phillips #0 screwdriver to remove nine screws from the top of the device.

Step 3

  • Don’t yank or pull the lid off as there are ribbons and cables connecting the top of the device to the motherboard. They need to be disconnected before the top is removed.
  • Use tweezers or a spudger to disconnect the ribbon from the motherboard.

Don’t yank or pull the lid off as there are ribbons and cables connecting the top of the device to the motherboard. They need to be disconnected before the top is removed.

Use tweezers or a spudger to disconnect the ribbon from the motherboard.

Step 4

  • Use tweezers to unplug the speaker cable from the motherboard.

Use tweezers to unplug the speaker cable from the motherboard.

Step 5

  • Use the plastic opening tool to remove the microphone connection from the motherboard.
  • Remove the top of the device.

Use the plastic opening tool to remove the microphone connection from the motherboard.

Remove the top of the device.

Step 6

              Microphone
  • Use a Phillips #0 screwdriver to remove the two screws that secure the microphone to the device.

Use a Phillips #0 screwdriver to remove the two screws that secure the microphone to the device.

Step 7

  • Use your hands to remove the speaker.

Use your hands to remove the speaker.

To reassemble your device, follow these instructions in reverse order.

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Author

                                      with 1 other contributor 


                    Arianna Roberts

Member since: 11/10/2022

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Team

                       UMass Dartmouth, Team 2-2, Petersen Fall 2022                        

                                                  Member of UMass Dartmouth, Team 2-2, Petersen Fall 2022 



                    UMASSD-PETERSEN-F22S2G2                     


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                                            6 Guides authored