• Screen is cracked or scratched – see Installing LCD Screen Guide.

  • Nothing is displayed on the screen – see Installing LCD Screen Guide.

  • Battery is not charged – charge battery.Battery is not connected – see Installing Battery Guide.Power button is not functioning properly – see Installing Keypad Guide.Phone is on but display is not working – see Installing LCD Screen Guide.

  • Charging cable has a loose connection – remove and re-insert charging cable.Charging cable is broken – purchase new cable.Charging port is broken – see Installing Charging Port Guide.

  • Battery is not charged – charge battery. In an area of low service – move to different area to receive better service. Internal antenna is loose or broken – see Installing Antenna Guide.

  • In an area of low service – move to different area to receive better service.Microphone is loose or broken – see Installing Microphone Guide.

  • Volume setting is too low – increase volume.In an area of low service – move to different area to receive better service.Speaker is loose or broken – see Installing Speaker Guide.

  • In an area of low service – move to different area to receive better service.

  • Battery is not charged – charge battery.Buttons are loose, broken, or stuck – see Installing Keypad Guide.