No matter how many times I try to connect or sync my controller, it will not turn on.

Your battery level may be low. If the battery is low, the controller cannot connect to the console. Charge your battery.

I want to navigate my Wii U, but my pro controller refuses to connect or will not stay connected.

After some time of inactivity, the remote will turn off and you will need to turn the remote back on.

Your battery level may be low. If the battery is low, the controller will not turn on. Try charging your battery.

If, when plugged in, your device does not charge, then you may have to buy a new cable.

One or more of the buttons on my controller will not return to depressed position as quickly as usual.

The buttons may have accumulated debris that is limiting proper function. See how to remove and replace these buttons in our Buttons Replacement Guide.

Nintendo Wii U Pro Controller ABXY Buttons Replacement| Buttons Replacement Guide

I cannot properly navigate my Wii U.

The buttons may have accumulated debris that is limiting proper function. See how to remove and replace joysticks in our Joy Stick Replacement Guide.

Joy Stick Replacement

While engaged in gameplay, my Wii U Pro Controller does not vibrate.

Make sure your vibrations setting is enabled. This can be done in the settings of the game you are playing.

If your battery is low, the controller may not vibrate in order to save battery life. Charge your controller.

If you have exhausted all other possible solutions, it may be that the vibration motor is malfunctioning.