Difficulty

Moderate

Steps

11

Time Required

                          10 minutes            

Sections

3

  • Plastic Housing
  • 5 steps
  • Lens Assembly
  • 4 steps
  • Infrared LED Board
  • 2 steps

Flags

0

  • BackNetgear Arlo

  • Full Screen

  • Options

  • History

  • Save to Favorites

  • Download PDF

  • Edit

  • Translate

  • Get Shareable Link

  • Embed This Guide

  • Notify Me of Changes

  • Stop Notifications

Introduction

What you need

Step 1

              Plastic Housing               
  • Remove the 2 (3.5mm) housing screws with a J0 screwdriver.

Remove the 2 (3.5mm) housing screws with a J0 screwdriver.

1024

Step 2

  • Slide the unlocked battery cover forward to remove 2 (3.5mm) screws, that are behind the cover.

Slide the unlocked battery cover forward to remove 2 (3.5mm) screws, that are behind the cover.

Step 3

  • Open the battery cover and remove the 2 (3.5mm") screws from under the cover.

Open the battery cover and remove the 2 (3.5mm") screws from under the cover.

Step 4

  • Use a plastic opening tool to start separating the plastic housing from the front side of the battery cover.
  • Next, start separating the plastic cover from the rear of the plastic housing, and work your way down the seam line.
  • Make sure the plastics snaps on the front of the plastic get unhooked from the grey plastic ring around the front of the camera.

Use a plastic opening tool to start separating the plastic housing from the front side of the battery cover.

Next, start separating the plastic cover from the rear of the plastic housing, and work your way down the seam line.

Make sure the plastics snaps on the front of the plastic get unhooked from the grey plastic ring around the front of the camera.

Step 5

  • Remove the screw (3.5mm) near the sync button holding the opposite side of the camera on.
  • Remove the second screw (3.5mm) on the back of the camera to remove the second housing.
  • Once the screws are removed use an opening tool to pry back the second plastic mount.

Remove the screw (3.5mm) near the sync button holding the opposite side of the camera on.

Remove the second screw (3.5mm) on the back of the camera to remove the second housing.

Once the screws are removed use an opening tool to pry back the second plastic mount.

Step 6

              Lens Assembly               
  • Remove 4 (6mm) large screws with a J00 screwdriver.
  • There are 2 on each side. This will allow you to remove the clear housing from the white housing.

Remove 4 (6mm) large screws with a J00 screwdriver.

There are 2 on each side. This will allow you to remove the clear housing from the white housing.

Step 7

  • Once screws are removed, pull apart the clear housing.
  • Remove rod from camera cover.

Once screws are removed, pull apart the clear housing.

Remove rod from camera cover.

Step 8

  • Remove Large ribbon cable first to disconnect front of camera from main body.
  • Remove 4 (3.5mm) small black screws from motherboard of the camera unit.
  • Remove smaller ribbon cable from underneath yellow tape.

Remove Large ribbon cable first to disconnect front of camera from main body.

Remove 4 (3.5mm) small black screws from motherboard of the camera unit.

Remove smaller ribbon cable from underneath yellow tape.

Step 9

  • Once all ribbon cables are removed, remove the motherboard and camera assembly by pulling up on the black camera motherboard.

Once all ribbon cables are removed, remove the motherboard and camera assembly by pulling up on the black camera motherboard.

Step 10

              Infrared LED Board               
  • Remove 3 (.150") screws from the sync board using the JIS00 screwdriver.

Remove 3 (.150") screws from the sync board using the JIS00 screwdriver.

Step 11

  • Use the plastic opening tool to slowly pry the board away from the front housing.

Use the plastic opening tool to slowly pry the board away from the front housing.

To reassemble your device, follow these instructions in reverse order.

Cancel: I did not complete this guide.

Author

                                      with 2 other contributors 

                    Daniel Bailey                     

Member since: 03/21/2018

85 Reputation

                                      1 Guide authored                  



                       Badges:
                       2

Team

                       IUPUI, Team S2-G1, Freund Spring 2018                        

                                                  Member of IUPUI, Team S2-G1, Freund Spring 2018 



                    IUPUI-FREUND-S18S2G1                     


                                            2 Members                     


                                            4 Guides authored                     

Matteo Runfola - Jul 25, 2018

Reply

Great tutorial, thanks a lot.

I have a problem with infrared, Netgear isn’t able to help me without seeing the camera.

I would like to ask you….

In the night the red leds light on but you see all black, there is no light entering in the lens system. I think there is a problem in the diaphragm… what do you think?

The first months it works correctly (except once when I see all pink, I fix it restarted the camera).

Thank you!

Matteo

matteor84@hotmail.it

Jay Hartman - Nov 25, 2020

Reply

Where can you buy the board and other parts?

D. Liseckas - Apr 11, 2021

I’d like to know too. This repair guide is no help if you can’t buy the parts needed to complete the repair.