Difficulty
Easy
Steps
7
Time Required
5 minutes
Sections
1
- Battery
- 7 steps
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BackNest Learning Thermostat 2nd Generation
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Introduction
What you need
Step 1
Removal from Wall
- Grasp the display’s metal outer ring with your fingers and pull directly away from the wall.
Grasp the display’s metal outer ring with your fingers and pull directly away from the wall.
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Step 2
Open Display
- Turn the display over.
- Remove the four 6 mm screws from the back of the display using a Phillips #0 screwdriver.
Turn the display over.
Remove the four 6 mm screws from the back of the display using a Phillips #0 screwdriver.
Step 3
Remove the back of the display
- Pinch the gray 20-pin connector with your fingers and pull directly away from the display.
- Do NOT pull too far as there is a ribbon on the back panel connecting the 20-pin connector to the display.
Pinch the gray 20-pin connector with your fingers and pull directly away from the display.
Do NOT pull too far as there is a ribbon on the back panel connecting the 20-pin connector to the display.
Step 4
Disconnect the base connection ribbon cable.
- Locate the blue pull tab at the end of the ribbon which says, “1. Pull”.
- Grasp the tab with your fingers and pull directly away from the motherboard.
Locate the blue pull tab at the end of the ribbon which says, “1. Pull”.
Grasp the tab with your fingers and pull directly away from the motherboard.
Step 5
Lift battery from the base
- Locate the blue tab which says, “2. Pull”.
- Use tweezers to pull the battery up and away from the display.
- Do NOT pull too far, as the battery is still connected to the motherboard and must be unplugged.
Locate the blue tab which says, “2. Pull”.
Use tweezers to pull the battery up and away from the display.
Do NOT pull too far, as the battery is still connected to the motherboard and must be unplugged.
Step 6
Disconnect the battery from the motherboard
- Locate the blue tab which says “3 unplug”.
- Grasp the battery with your fingers. Pull gently directly away from the display to unplug the battery from the motherboard.
Locate the blue tab which says “3 unplug”.
Grasp the battery with your fingers. Pull gently directly away from the display to unplug the battery from the motherboard.
Step 7
Remove battery from the display
- Grasp the battery with your fingers and pull directly away from motherboard to separate the battery from the display.
Grasp the battery with your fingers and pull directly away from motherboard to separate the battery from the display.
To reassemble your device, follow these instructions in reverse order.
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Dustinluckenbill
Member since: 09/23/2014
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Team
USF Tampa, Team 11-5, Blackwell Fall 2014
Member of USF Tampa, Team 11-5, Blackwell Fall 2014
USFT-BLACKWELL-F14S11G5
5 Members
11 Guides authored
Bob bobbado - Nov 8, 2015
Reply
It should be noted that doing this will void the warranty on your device. If you are having issues with the display battery you should call the tech support line and they will help you. Doing this risk damaging the device and making it to where they will not replace it if it is still under warranty.
Andrew Jordan - Dec 5, 2016
Reply
ON MY NEST WHEN YOU “pull 2”…IT WAS GLUED TO THE METAL TOP OP THE MOTHERBOARD UNDERNEATH…SO IF THIS IS THE CASE BE VERY CAREFUL AS YOU DISLODGE THE BATTERY ….ALSO THE PLUG FOR THE BATTERY WAS TAPED DOWN WITH AMBER COLORED TAPE WHICH I HAD TO REMOVE BEFORE I WAS ABLE TO UNPLUG THE BATTERY…I REPLACED THE TAPE WITH SOME SCOTCH TAPE AFTER REINSTALLING THE BATTERY…ALL IN ALL…GOO INSTRUCTIONS…A FIVE MINUTE FIX !!!
Brian wilson - Jan 15, 2017
I also am having a time finding the replacement battery
Ron Temaat - Dec 20, 2016
Reply
I am having trouble locating a replacement battery. Any idea where to look?
Ron Saritzky - Dec 28, 2017
Reply
As of 12/28/17 this website has replacement batteries for $12 plus shipping:
Here’s a direct link to the Gen1 battery page which has a link to the Gen2 battery page
