This is a diagnosis page for issues with the MSI PE70 6QE-035US

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The device either does not turn on after charging a sufficient amount of time or does not turn on unless plugged in, and does not properly sustain power unplugged.

Plug in your laptop to make sure the battery is not just dead. After a sufficient amount of time, unplug it and test if it turns on. If the battery does not sustain power, it may be faulty and will need a replacement. Refer to the guide.

The device will not properly cool itself.

Check to see if the fans are working properly. If they are, this might not be the issue. If they are slow, the fans might need to be cleaned. If the fans need to be replaced, refer to the guide.

Various programs are either unresponsive or run too slowly.

Remove screws from back of laptop and remove back covering. Find the two RAM chips and replace with two proper replacements. Refer to the replacement guide on how to remove and replace RAM.

The graphics card may not be powerful enough to run the program. Replacement for this is not found in our guide, but Google Searching “graphics card replacement MSI” should provide a sufficient explanation.

The CD drive either will not open or will not close with a disc in it.

The CD drive may need to be replaced. Refer to the replacement guide.

Screen either is cracked, has damaged pixels, or will not display images properly.

Refer to the guide on how to replace or repair the screen.

If images are distorted, the video card may need to be replaced. This is not in our guide, but Google searching “video card replacement MSI” should provide a sufficient explanation.

The device cannot properly store files.

Remove the large blue square with a circle in it. This is the hard drive. Undo the screws and remove and replace with a new proper hard drive. Refer to our guide on how to replace the hard drive. This will not replace files, so salvage any data that is not corrupted if possible.