Difficulty

Moderate

Steps

7

Time Required

                          15 minutes

Sections

2

  • Battery
  • 1 step
  • Charging Port
  • 6 steps

Flags

1

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Introduction

What you need

Step 1

              Remove the rear cover
  • Before removing the battery, power off your Moto E4.
  • Remove the plastic cover by gently prying it up from the notch at the bottom right corner of the phone.
  • With the phone face down, lift the battery up by the labeled tab and remove it from the device.

Before removing the battery, power off your Moto E4.

Remove the plastic cover by gently prying it up from the notch at the bottom right corner of the phone.

With the phone face down, lift the battery up by the labeled tab and remove it from the device.

1024

Step 2

              Charging Port
  • Remove the six 4mm screws from the bottom plastic cover with a Phillips driver bit.

Remove the six 4mm screws from the bottom plastic cover with a Phillips driver bit.

Step 3

  • Gently pry the plastic cover from the phone using an iFixit opening tool.
  • Once loose, remove the plastic cover from the phone.

Gently pry the plastic cover from the phone using an iFixit opening tool.

Once loose, remove the plastic cover from the phone.

Step 4

  • Detach the two ribbon cable connectors from the top of the board using an iFixit opening tool.
  • Unplug the antenna cable connector from the board using an iFixit opening tool.

Detach the two ribbon cable connectors from the top of the board using an iFixit opening tool.

Unplug the antenna cable connector from the board using an iFixit opening tool.

Step 5

  • Lift the vibrator out of its slot using the Halberd Spudger hook.

Lift the vibrator out of its slot using the Halberd Spudger hook.

Step 6

  • Remove the two 4mm silver screws holding down the charging port board with Phillips bit.

Remove the two 4mm silver screws holding down the charging port board with Phillips bit.

Step 7

  • Place the iFixit opening tool underneath the board in between the micro USB port and the microphone.
  • Push forward and lift gently until the board lifts up.
  • Remove the charging port board from the device.

Place the iFixit opening tool underneath the board in between the micro USB port and the microphone.

Push forward and lift gently until the board lifts up.

Remove the charging port board from the device.

To reassemble your device, follow these instructions in reverse order.

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                                                                                      12 other people completed this guide.

Author

                                      with 3 other contributors 


                    Nate Tjepkema

Member since: 01/24/2019

1,179 Reputation

                                      7 Guides authored                  



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Team

                       Cal Poly, Team S2-G4, White Winter 2019                        

                                                  Member of Cal Poly, Team S2-G4, White Winter 2019 



                    CPSU-WHITE-W19S2G4                     


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                                            22 Guides authored

Laura Patricia - Aug 4, 2019

Reply

These directions don’t seem very clear. In some pictures you have the parts in question circled. Why is this not done in every picture? Also, where you say to remove some parts, you’re just holding tools to the places where they are. It would be more helpful if you included pictures where the part you’re talking about is clearly removed.

It looks like only one person that has read these directions has actually completed the task using them. I’m not bad at this type of thing at all, but I feel that if I attempted to replace the charging port on my e4 using this guide there’s a good chance I’d end up breaking it. And I love that phone!

When my charging port broke, I ended up financing a new phone from my carrier for three times what I paid for my e4, and the new phone sucks in comparison with it.

Thank you for thinking of people that have this dilemma and want to handle it themselves, but could you make your directions more specific?

Kyle Desrosiers - Aug 21, 2019

Reply

You should probably tell people to remove the ribbon connectors so they don’t break them trying to remove the charging board…

Other than that good guide.

Greg Burger - Nov 16, 2019

Reply

Fails to include removing the vibration motor from the original board, a necessary (if easily worked out) step. It’s also kind of a useless guide given that the parts required are very difficult to find the correct version of, not helped by iFixit not stocking any despite it being a very commonly needed part.

(why motorola felt the need to make at least a dozen different versions of the super-tiny PCB that contains the common-failure point USB port I have no idea.)

FRED TILLEY - Feb 17, 2020

Reply

Get a life ! ever heard of common sense ?

Not even a thank you to the author. Sad !

To the author well done and thank you. :)

Christopher Marshall - Mar 12, 2020

Reply

Great article. Thanks. A couple of notes where my phone differed. My phone is a Motorola E4 (XT1761):

1 - one of the screws in step 2 had a sticker over it; presumably to void warranty if you remove it. I just scraped it away

2 - The aerial was on the other side from the picture.

3 - The vibrator was part of the unit; not a separate bit as in the instructions so didn’t need removal.