The television will not produce a picture or display any lights.
Check if power outlet or power strip is defective and make sure the device is plugged in. Connect the TV directly to a wall outlet if it is connected through a power strip.
Check the power cord for any defects or signs of wear that might explain lack of power. Replace the cord if necessary.
Lamps often burn out after extended use. Check the lamp for any signs of blackness or soot, or if the filament is disconnected and replace if necessary. Follow this guide to replace the lamp.
*Note if lamp is defective, light will indicate, if no lights at all, mostly likely a power supply issue
Check the power supply for any signs of damage such as overheating, soot color, or disconnected components. Replace the power supply if necessary. Flow the guide to locate and replace the power supply. Follow this guide to replace the power supply.
The picture has black or white spots that do not move.
Permanent black and white dots on the screen are dead pixels that can only be fixed with the replacement of the DLP chip. Follow this guide to replace the DLP chip.
“Television will not recieve signals from devices.''
Turn the television off and unplug it from the outlet. Plug it back in and try the connection between the television and the device. If it does not fix the problem, repeat with the device, unplugging it and then restarting it. Do these tests individually to see if the problem is with the television or the device itself.
Try plugging in the television and device into different outlets. The problem could arise from a faulty outlet or power strip.
If the device and television turn on but display no picture on the screen. You may need to replace I/O board if defective. Follow this guide to replace the I/O board.
The screen displays a blurry or dark picture, or no picture at all (black screen).
If the lamp ballast is not functioning properly, it will not provide power to the lamp and therefore will not produce a picture. You may need to replace the lamp ballast. Follow this guide to replace the lamp ballast.
