Microsoft Surface Pro X Kickstand Replacement Repair Guide

Difficulty

Moderate

Steps

Time Required

                          15 - 30 minutes

Sections

SSD and SIM Card Door
3 steps
SSD
2 steps
Kickstand
8 steps

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Introduction

Warning: Make sure to remove the SSD from the Surface before starting any repairs. This will disconnect the battery and prevent damage to the Surface.

What you need

Step 1

              Open the kickstand

Make sure your Surface Pro X is turned off, and laying screen-side down on a soft surface.
After turning off your device, make sure to remove the SSD from the Surface before starting any repairs. This will disconnect the battery and prevent damage to the device.
Lift the kickstand to at least a 90° angle, so that it is perpendicular to the Surface’s screen. The further you open the hinge, the easier it is to access the SSD and SIM card door.

Make sure your Surface Pro X is turned off, and laying screen-side down on a soft surface.

After turning off your device, make sure to remove the SSD from the Surface before starting any repairs. This will disconnect the battery and prevent damage to the device.

Lift the kickstand to at least a 90° angle, so that it is perpendicular to the Surface’s screen. The further you open the hinge, the easier it is to access the SSD and SIM card door.

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Step 2

              Open the SSD and SIM card door

Insert a SIM card eject tool or a paperclip into the small hole in the bottom right corner of the SSD and SIM card door, located near the bottom right corner of the Surface.
Press firmly to open the door.

Insert a SIM card eject tool or a paperclip into the small hole in the bottom right corner of the SSD and SIM card door, located near the bottom right corner of the Surface.

Press firmly to open the door.

Step 3

              Remove the SSD and SIM card door

Lift the SSD and SIM card door and remove it from the Surface.
When reinstalling the door, first insert the end of the door with the small tab into the Surface just above the SSD, then lay the rest of the door down.

Lift the SSD and SIM card door and remove it from the Surface.

When reinstalling the door, first insert the end of the door with the small tab into the Surface just above the SSD, then lay the rest of the door down.

Step 4

              Remove the SSD screw

Use a T3 Torx screwdriver to remove the 2.4 mm screw securing the SSD.

Use a T3 Torx screwdriver to remove the 2.4 mm screw securing the SSD.

Step 5

              Remove the SSD

Use your finger or a spudger to lift the SSD just enough that it clears the edges of its recess.
Don’t lift the SSD more than you have to—doing so may damage the SSD or its socket.
Gently pull the SSD straight out of its socket.
When reinstalling the SSD, be sure it is properly seated before reinstalling its retaining screw.

Use your finger or a spudger to lift the SSD just enough that it clears the edges of its recess.

Don’t lift the SSD more than you have to—doing so may damage the SSD or its socket.

Gently pull the SSD straight out of its socket.

When reinstalling the SSD, be sure it is properly seated before reinstalling its retaining screw.

Step 6

              Place the Surface on your work surface

Place your Surface screen-side down on your work surface.

Place your Surface screen-side down on your work surface.

Step 7

              Lift the kickstand

Lift the kickstand to about a 90° angle.

Lift the kickstand to about a 90° angle.

Step 8

              Remove the kickstand hinge screws

Use a T3 Torx screwdriver to remove two 2.5 mm screws securing the kickstand to the kickstand hinges.

Use a T3 Torx screwdriver to remove two 2.5 mm screws securing the kickstand to the kickstand hinges.

Step 9

              Remove the kickstand

Hold both hinges and the kickstand.
Move the kickstand down to a 45° angle.

Hold both hinges and the kickstand.

Move the kickstand down to a 45° angle.

Step 10

Hold the kickstand by the center of its bottom edge.
Move the kickstand up by about 10° to detach the kickstand’s screw bosses from the hinges.
During reassembly, make sure the hinges are fully inserted into their recesses in the kickstand. Follow the instructions in the next step to reinsert the hinges.

Hold the kickstand by the center of its bottom edge.

Move the kickstand up by about 10° to detach the kickstand’s screw bosses from the hinges.

During reassembly, make sure the hinges are fully inserted into their recesses in the kickstand. Follow the instructions in the next step to reinsert the hinges.

Step 11

              Hinge reassembly information

During reassembly, follow these steps to make sure the hinges are fully inserted into their kickstand recesses:
Tilt the bottom edge of the kickstand toward the hinges.
Insert the hinges into the kickstand recesses.
Check to see if the faces of the hinges are flush with the underside of the kickstand.

During reassembly, follow these steps to make sure the hinges are fully inserted into their kickstand recesses:

Tilt the bottom edge of the kickstand toward the hinges.

Insert the hinges into the kickstand recesses.

Check to see if the faces of the hinges are flush with the underside of the kickstand.

Step 12

There are two adhesive tabs securing the kickstand to the frame. You’ll need to pull them out with a strong and steady force.
The two adhesive tabs are located in the middle of the kickstand edge closest to the frame.

There are two adhesive tabs securing the kickstand to the frame. You’ll need to pull them out with a strong and steady force.

The two adhesive tabs are located in the middle of the kickstand edge closest to the frame.

Step 13

Pull slowly to avoid tearing the two adhesive tabs.
While holding the Surface with one hand, pull the kickstand out of the frame.
Be sure to insert the tabs when installing the new kickstand before replacing the screws.

Pull slowly to avoid tearing the two adhesive tabs.

While holding the Surface with one hand, pull the kickstand out of the frame.

Be sure to insert the tabs when installing the new kickstand before replacing the screws.

To reassemble your device, follow these instructions in reverse order.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Microsoft Surface Pro X Answers community for help.

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Author

                    Kyle Smith

Member since: 02/01/2021

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kaption93 - Nov 14, 2022

How do I order the 2.5 mm screws holding kickstand on. Mine are missing.

Introduction#

What you need#

Introduction

What you need