Microsoft Surface Pro 4 Kickstand Replacement Repair Guide

Difficulty

Easy

Steps

6

Time Required

                          10 - 20 minutes            

Sections

1

• Kickstand
• 6 steps

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Introduction

What you need

Step 1

              Open the kickstand               

• Place your device screen-down on a clean work surface.
• Place your device on top of a clean cloth, such as a microfiber towel, if you feel the need to protect against scratching.
• Open the kickstand as wide as it is designed to go (about 135 degrees).

Place your device screen-down on a clean work surface.

Place your device on top of a clean cloth, such as a microfiber towel, if you feel the need to protect against scratching.

Open the kickstand as wide as it is designed to go (about 135 degrees).

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Step 2

              Unscrew the kickstand               

• Use a T5 Torx screwdriver to remove the two 3.3 mm screws securing each hinge to the kickstand.
• Support the kickstand from behind to prevent damage to the hinges while removing the screws.
• Do not remove the kickstand yet.
• The kickstand remains held in place by two flexible appendages between the hinges.

Use a T5 Torx screwdriver to remove the two 3.3 mm screws securing each hinge to the kickstand.

Support the kickstand from behind to prevent damage to the hinges while removing the screws.

Do not remove the kickstand yet.

The kickstand remains held in place by two flexible appendages between the hinges.

Step 3

              Close the kickstand               

• Press the kickstand from directly behind the hinges and close it fully.
• Do not exert force on the kickstand anywhere except for behind the hinges.
• This step does not apply during reassembly.

Press the kickstand from directly behind the hinges and close it fully.

Do not exert force on the kickstand anywhere except for behind the hinges.

This step does not apply during reassembly.

Step 4

              Remove the kickstand               

• Pull the kickstand straight out from the bottom of the device.
• Begin reassembly now before proceeding to steps 5 and 6:
• Install your new kickstand by inserting its two appendages into the back of the device.
• Press your new kickstand towards the top of the device until it is fully inserted.
• Open the kickstand 180 degrees to expose the hinges.

Pull the kickstand straight out from the bottom of the device.

Begin reassembly now before proceeding to steps 5 and 6:

Install your new kickstand by inserting its two appendages into the back of the device.

Press your new kickstand towards the top of the device until it is fully inserted.

Open the kickstand 180 degrees to expose the hinges.

Step 5

              Reassembly tips               

• To open the hinge, insert your T5 Torx screwdriver into one of the screw holes and gently pry towards the top of your device until the hinge is exposed.
• Make sure the complete step 4 and begin installing the kickstand first.

To open the hinge, insert your T5 Torx screwdriver into one of the screw holes and gently pry towards the top of your device until the hinge is exposed.

Make sure the complete step 4 and begin installing the kickstand first.

Step 6

• Use your fingers or the flat end of a spudger to pry the hinge up into its fully open position.

Use your fingers or the flat end of a spudger to pry the hinge up into its fully open position.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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                                                                                      6 other people completed this guide.                                             

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                    Sam Omiotek                     

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Joel Hanson - Aug 8, 2020

Reply

Is there a way to fix or replace the hinge? The kickstand on my Surface Pro is fine but the left hinge broke so now it won’t hold it up

Cora Willett - Nov 14, 2021

Joel - did you find a solution? My left hinge broke a week ago and I’m looking for a solution. Thanks!

Sarah Westberg - Nov 15, 2021

I’m sorry for the delayed reply. I didn’t check on the hinges when I was working on the guide and unfortunately I don’t have the device still. In my online research, I found that the hinges are replaceable but I wasn’t able to find replacement parts.