Difficulty
Moderate
Steps
11
Time Required
10 - 30 minutes
Sections
2
- Feet
- 6 steps
- Upper Case
- 5 steps
Flags
0
BackMicrosoft Surface Laptop 3 (13.5-inch)
Full Screen
Options
History
Save to Favorites
Download PDF
Edit
Translate
Get Shareable Link
Embed This Guide
Notify Me of Changes
Stop Notifications
Introduction
The upper case contains the keyboard and touchpad.
Some photos in this guide are from a different model and may contain slight visual discrepancies, but they won’t affect the guide procedure.
What you need
Step 1
Flip the device over
- Flip the laptop over and place it on your work surface, feet facing up.
Flip the laptop over and place it on your work surface, feet facing up.
1024
Step 2
Removal tip
- The feet on the bottom of the laptop are meant to be removed with the pointed end of a spudger.
- Each foot has a hidden indent that will simplify removal.
- To make sure the spudger is in the indent, insert it at the nearest long edge, pushing parallel to the short edges of the laptop, as shown.
- Note that the two feet near the rear (screen) edge are different than the two front feet.
The feet on the bottom of the laptop are meant to be removed with the pointed end of a spudger.
Each foot has a hidden indent that will simplify removal.
To make sure the spudger is in the indent, insert it at the nearest long edge, pushing parallel to the short edges of the laptop, as shown.
Note that the two feet near the rear (screen) edge are different than the two front feet.
Step 3
Remove the rear feet
- Insert the pointed end of a spudger underneath one of the two rear feet, at its rear edge.
- Push the spudger underneath the foot and pry up to release it.
- The two rear feet are secured with some light adhesive.
- Repeat to remove the second rear foot.
Insert the pointed end of a spudger underneath one of the two rear feet, at its rear edge.
Push the spudger underneath the foot and pry up to release it.
The two rear feet are secured with some light adhesive.
Repeat to remove the second rear foot.
Step 4
Remove the front feet
- Insert the pointed end of a spudger underneath one of the two front feet, at its front edge.
- Push the spudger underneath the foot and pry up to release it.
- The two front feet are secured with plastic clips as well as light adhesive.
- Repeat to remove the second front foot.
Insert the pointed end of a spudger underneath one of the two front feet, at its front edge.
The two front feet are secured with plastic clips as well as light adhesive.
Repeat to remove the second front foot.
Step 5
Reassembly tip
- During reassembly:
- Note that the front and rear feet are different.
- Note that the front feet are directional and only clip in one way.
During reassembly:
Note that the front and rear feet are different.
Note that the front feet are directional and only clip in one way.
Step 6
Reassembly tip
- In place of reusing old, worn out feet on your device, 8 mm rubber furniture pads can be a good substitute.
- Peel a pad away from its backing, align it over a foot cavity, and press to secure.
In place of reusing old, worn out feet on your device, 8 mm rubber furniture pads can be a good substitute.
Peel a pad away from its backing, align it over a foot cavity, and press to secure.
Step 7
Remove the upper case screws
- Use a T5 Torx driver to remove the four 3 mm screws in the foot cavities securing the upper case to the device.
- Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your laptop.
- During reassembly, don’t over-tighten these screws—they strip easily.
Use a T5 Torx driver to remove the four 3 mm screws in the foot cavities securing the upper case to the device.
Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your laptop.
During reassembly, don’t over-tighten these screws—they strip easily.
Step 8
Open the display
- Flip the device over.
- Open the display as far as it will go.
Flip the device over.
Open the display as far as it will go.
Step 9
Lift up the upper case
- The upper case is secured in place by magnets.
- Grip the top edge of upper case above the keyboard and lift straight up to release it.
- Don’t try to completely remove the upper case just yet, as it’s still connected to the rest of the laptop.
- Lift the front edge of the upper case up and away from the laptop, taking care to not strain the keyboard and touchpad ribbon cable underneath.
- During reassembly, lower the upper case onto the lower case until the magnets snap into place and it lays flat.
- Check that the upper case sits flush around the entire perimeter. Any gaps between the upper and lower case near the display could cause damage to the display as it closes.
The upper case is secured in place by magnets.
Grip the top edge of upper case above the keyboard and lift straight up to release it.
Don’t try to completely remove the upper case just yet, as it’s still connected to the rest of the laptop.
Lift the front edge of the upper case up and away from the laptop, taking care to not strain the keyboard and touchpad ribbon cable underneath.
During reassembly, lower the upper case onto the lower case until the magnets snap into place and it lays flat.
Check that the upper case sits flush around the entire perimeter. Any gaps between the upper and lower case near the display could cause damage to the display as it closes.
Step 10
Disconnect the ribbon cable
- The keyboard and touchpad ribbon cable is secured in place by a magnet connector.
- On some models, this connector is surrounded by black tape.
- Insert the flat end of a spudger underneath one edge of the ribbon cable connector, and pry up to release it.
- Remove the ribbon cable from the motherboard.
The keyboard and touchpad ribbon cable is secured in place by a magnet connector.
On some models, this connector is surrounded by black tape.
Insert the flat end of a spudger underneath one edge of the ribbon cable connector, and pry up to release it.
Remove the ribbon cable from the motherboard.
Step 11
Remove the upper case
- Remove the upper case.
- Set the upper case onto a clean surface, keyboard-side down.
- Ensure the ribbon cable lays flat, and isn’t twisted or stressed.
Remove the upper case.
Set the upper case onto a clean surface, keyboard-side down.
Ensure the ribbon cable lays flat, and isn’t twisted or stressed.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.
Cancel: I did not complete this guide.
One other person completed this guide.
Author
Carsten Frauenheim
Member since: 03/10/2020
81,713 Reputation
330 Guides authored
Badges:
38
+35 more badges
Team
iFixit
Member of iFixit
Community
141 Members
15,772 Guides authored
Paul - Apr 25, 2022
Reply
What size are the screws that hold down the upper case?
Carsten Frauenheim - Apr 25, 2022
The upper case is secured with four 3.0 mm-long Torx T5 screws located under each foot: Microsoft Surface Laptop 3 13.5" Upper Case Replacement
Bastien Kletzel - Aug 10, 2022
Reply
English below
Bonjour,
Je ne trouve pas de pièces détachées pour remplacer le clavier de mon surface laptop 3 qui ne march eplus correctement. Ou puis-je en en trouver ?
merci pour votre réponse
Hello,
I do not find any spare part to change the keyboard of my surface laptop 3 which does not work well. Where can I find it?
thank you for the answer.
Key Seng - Jan 8, 2023
Reply
I dropped my laptop the screen did not cracked but the case holding the screen broke is it possible to replace it?
