This troubleshooting page will help you diagnose problems with the Marshall Emberton.
Student-Contributed Wiki
An awesome team of students from our education program made this wiki.
The speaker does not show any sign of powering on.
Make sure you have charged the speaker. If the speaker does not turn on after left charging for some time, then the battery is faulty. The battery may need to be replaced. Check out our battery replacement guide.
If the device indicates that it is charging when connected to the charging adapter, but won’t turn on when the power button is pressed, then the power button may be worn down. Button inspection/replacement may be required. Take a look at our button replacement guide.
The speaker won’t connect to the phone or tablet via Bluetooth.
Make sure Bluetooth is turned on in your phone or tablet if your Marshall Emberton won’t connect to it. Make sure Bluetooth is turned on by going into your settings and finding it. If it isn’t already on, switch it on. When the speaker appears in the Bluetooth settings, click on it to pair it with the phone.
If your Marshall Emberton does not connect to your phone or tablet, make sure the speaker is in pairing mode. When the speaker is in pairing mode, the speaker has a red pulsing light. If it does not have a red pulsing light, push the Bluetooth button at the top of the speaker until the LED has a red pulse.
Speaker shows no sign of charging.
Faulty Battery: If your Marshall Emberton won’t charge or unexpectedly shuts off, then you might have a faulty battery. Before taking apart your speaker and replacing the battery there are different components that can make your battery faulty. Such as in hot temperatures, when devices such as Bluetooth speakers are in temperatures that are very hot it can make the battery very slow and drain the battery or even ruin the battery. If the Marshall Emberton wasn’t in hot temperatures then you might go ahead and change the faulty battery. Check out our battery replacement guide.
If the Marshall Emberton does not want to charge and refuses to charge the speaker, it might be a faulty USB charger that can be causing this issue. In order to fix this problem you can change your USB Charger.
If your Marshall Emberton will not charge after changing its charger and the battery then you might have a Faulty Charging port. In order to fix this problem you would have to change the charging port. Check out our charging port replacement guide.
The audio coming from the speaker sounds muffled.
Making sure water/dust hasn’t gone into the speakers is very important, because although a speaker can be “waterproof”, water and dust can get into small spaces inside the speaker. This can cause the audio to sound distorted. In order to fix this, inspect the inside of the speakers making sure there is no water or dust inside. Check out our main speaker replacement guide
Bluetooth speakers have a limited range. When the speaker is out of the restricted range from the source of the audio, the transmission between the devices is weakened. This may cause the audio to be distorted.
The Marshall Emberton battery is dying too quickly.
Make sure to fully charge the speaker. If the device runs out of battery fast, the battery may be faulty. It may require a replacement. Check out our battery replacement guide.
Many times users use a replacement charging adapter, rather than the original cable that comes with the device when purchased. Usually, the replacement charger doesn’t have the same charging power as the original cable, causing the battery to drain faster than usual.
